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Openings

Network Security Engineer

Middlesbrough, UK

This is a support role, focused on managing and maintaining customer networks and security. The role is to cover helpdesk tickets involving tasks such as configuring and troubleshooting routing, switching, firewalls and network access control. Working closely with our customers to ensure that a high level of service is provided, and value added at every customer engagement. This position will suit an experienced Network Security engineer or a Network Engineer looking to move into a more security focused role.  

We’re looking for a person who already has a background in Network Security. 

The ideal candidate will be a quick learner with strong problem-solving skills. The ability to work in a fast pace, results driven environment, ensuring that service levels are met is essential for a successful candidate.

The candidate must be comfortable working in a highly technical environment and be able to communicate their findings to non-technical customers.

 

Responsibilities
  • Monitor the MSS helpdesk and react to new and existing tickets at a 1st line/Tier 1 level. 
  • Tackle all MSS tickets regardless of the technology stream the ticket focuses on. 
  • Respond to Security Incident and Event Management (SIEM) platform alerts by investigating and analysing potential security breaches and cyber security incidents. 
  • Investigate monitoring alerts for network devices such as an interface up/down, and alerting the customer appropriately.
  • Monitor customer environments for security/network issues. 
  • Manage, monitor and alert customer equipment.
  • Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs. 
  • Document and research security breaches and assess the damage they cause. 
  • Work with customers security team to perform tests and uncover network vulnerabilities. 
  • Help remediate detected vulnerabilities to maintain a high-security standard. 
  • Become current on IT security trends and news. 
  • Adhere to company-wide best practices for IT security. 
  • Research security enhancements and make recommendations to management. 
  • Stay up-to-date on information technology trends and security standards. 
  • Escalate tickets to more experienced engineers or 2nd Line team where appropriate.
Requirements
  • A desire to work in either Cyber security or Network security fields 
  • 1+ Year experience in industry is desired 
  • Have the ability to demonstrate an understanding of IP technologies or Cyber Security 
  • Desired experience in SIEM platforms – such as Splunk, QRadar or AlienVault etc 
  • Desired experience in routing switching and firewalls – such as Cisco, Juniper, Palo Alto or Fortinet. 
Qualifcations
  • A bachelor’s degree or equivalent level of experience within IT. 
  • Candidates with vendor specific qualifications are preferred, such as CCNA, JNCIA, PCNSE 

Network Security Engineer

Asia-Pacific Region

This is a support role, focused on managing and maintaining customer networks and security. The role is to cover helpdesk tickets involving tasks such as configuring and troubleshooting routing, switching, firewalls and network access control. Working closely with our customers to ensure that a high level of service is provided, and value added at every customer engagement. This position will suit an experienced Network Security engineer or a Network Engineer looking to move into a more security focused role.  

We’re looking for a person who already has a background in Network Security. 

The ideal candidate will be a quick learner with strong problem-solving skills. The ability to work in a fast pace, results driven environment, ensuring that service levels are met is essential for a successful candidate.

The candidate must be comfortable working in a highly technical environment and be able to communicate their findings to non-technical customers.

 

Responsibilities
  • Focused on managing and maintaining customer networks and security 
  • Cover HelpDesk tickets for MSS customers 
  • Configuring and troubleshooting routing, switching, firewalls, network access control. 
  • Working closely with our customers to ensure that a high level of service is provided, and value added at every customer engagement. 
  • Stay current on IT security trends and news. 
  • Develop company-wide best practices for IT security. 
  • Research security enhancements and make recommendations to management. 
  • Stay up-to-date on information technology trends and security standards. 
  • Monitor customer environments for security/network issues.  
  • Manage, monitor and alert customer equipment. 
Requirements

2+ years’ experience in the industry  

A solid understanding of core networking and network security principles in the following fields is a must.

  • Switching technologies such as STP, VLAN Trunking
  • Routing technologies such as OSPF, EIGRP & BGP
  • Network Address Translation
  • Site to Site and SSL VPN
  • Firewall security policies 

Strong experience of at least one of the following vendor equipment: 

  • Palo Alto 
  • Cisco Routing and Switching 
  • Cisco ASA (with FirePower services preferable)  
  • Juniper SRX, EX and QFX  
Qualifcations

A bachelor’s degree or equivalent level of experience within IT

CCNP R&S/Security, JNCIS-ENT/JNCIS-SEC, PCNSE or other vendor specific qualifications at the specialist/professional level

Additional desirable experience:

  • Cisco Identity Services Engine (ISE)
  • Forescout

Salary dependent on experience.

CyberSecurity Analyst

Asia-Pacific Region

The role of CyberSecurity Analyst is a level 2 role. Working as part of a team the primary role is to work with customers for our Managed Security Services (MSS) department.

The Cyber Security Analyst’s role is to help protect our customer networks against cybersecurity threats such as hackers, Cyber-terrorists and malware that can steal or corrupt sensitive customer data. This is accomplished by monitoring and analysing customer networks, servers, databases and end-point equipment for key indicators of compromise. Once a possible threat is detected the analyst must investigate, respond to and report to our customers with any recommended remediation.

Cyber Analysts should have the experience and knowledge desired below and will also be enrolled into the VirtualArmour Academy, where students will be trained in other aspects of the role.

Responsibilities
  • Monitor customer environments for security issues.
  • Investigate security breaches and other cybersecurity incidents.
  • Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.
  • Document and research security breaches and assess the damage they cause.
  • Work with customers security team to perform tests and uncover network vulnerabilities.
  • Help remediate detected vulnerabilities to maintain a high-security standard.
  • Stay current on IT security trends and news.
  • Develop company-wide best practices for IT security.
  • Research security enhancements and make recommendations to management.
  • Stay up-to-date on information technology trends and security standards.
Requirements
  • Required: >2 years of SIEM configuring, tuning and support
  • Preferred > 2 years of IBM QRadar experience 
  • 2-5 years’ experience in the industry OR equivalent qualifications
  • Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts.
  • Ability to identify and mitigate network vulnerabilities and explain how to avoid them.
  • Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact.

Salary dependent on experience.

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