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Essential Core Services

VirtualArmour’s Essential Core Services empower businesses and organizations to protect their data and devices. 

Work With Our Team & Remain Compliant While Being Mindful of Your Budget.

Partnering with VirtualArmour gives your organization access to best-in-class people, workflows, and reporting. Our ECS offerings are an easy and economical way to improve your security posture.

Managed SIEM

Managed SIEM is now attainable through Essential Core Services addressing the diverse needs of today’s businesses.

Threat Management

Triage, analysis, and investigation of alerts

Custom threat severity levels

Defined processes and escalation procedures

Record of all logs across your environment, both on-premise and in the cloud

Threat intelligence feeds

Remediation of security incidents

In-Scope Vendors

IBM QRadar

AlienVault

Investigations

Our team will triage, analyze, and investigate security alerts generated by the SIEM. Every security alert analyzed and investigated by our SOC engineers constitutes the use of one Investigation and becomes an Incident. All Incidents will have an associated ticket.

Hardware Health

Hardware health monitoring of the SIEM platform and related alerts do not count towards use of an Investigation

Managed SIEM

Entry Level

Premium Level

Investigations per Month

Up to 40*

40+

Events per Second

Up to 5,000*

5,000+

QRoc

QRadar

Splunk

Custom Use Case

Custom Log Source Support

* Depending on package selection.

Managed SIEM

Investigations per Month

Up to 40*

Events per Second

Up to 5,000*

QRoc

QRadar

Investigations per Month

40+

Events per Second

5,000+

QRoc

QRadar

Splunk

Custom Use Case

Custom Log Source Support

* Depending on package selection.

SOC as a Service (SOCaaS)

VirtualArmour SOC as a Service is a cost-effective solution, offering an external team of cybersecurity experts and analysts to bolster your existing security team or supplement light IT staff – to manage and monitor networks, devices, and assets.

SOCaaS

Is your small or medium business less complex?
As an alternative to SOCaaS Premium, we offer

a less complex version called SOCaaS Essential Core

Service.

SOCaaS INCLUDES

  • Vulnerability scanning and assessment
  • Endpoint detection and response (endpoint telemetry)
  • Network asset monitoring
  • File Integrity Monitoring (FIM)
  • Endpoint compliance and Host Information
    Profile (HIP) checks

SOCaaS

Entry Level

Premium Level

Logs per Month

Up to 1.5 TB*

1.5 TB+

Days of Log Storage

Up to 90*

90+

Up to 40 Investigations per Month

Up to 40*

40+

Managed Alienvault

Managed Firewall

Custom Use Cases

Custom Log Source Support

Premium Endpoint Detection & Response

Premium Vulnerability Scanning

Managed QRadar or Splunk

* Depending on package selection.

SOCaaS

Logs per Month

Up to 1.5 TB*

Days of Log Storage

Up to 90*

Up to 40 Investigations per Month

Up to 40*

Managed Alienvault

Logs per Month

1.5+ TB

Days of Log Storage

90+

Up to 40 Investigations per Month

40+

Managed Firewall

Custom Use Cases

Custom Log Source Support

Premium Endpoint Detection & Response

Premium Vulnerability Scanning

Managed QRadar or Splunk

* Depending on package selection.

Managed Infrastructure & Firewall

Having the right network infrastructure and toolsets is key to a healthy, secure, and reliable network. The team of networking and cybersecurity engineers at VirtualArmour provide 24/7/365 real-time protection and firewall monitoring.

Device Management

Continuous monitoring and troubleshooting  

Configuration changes and deployments 

Maintenance, patching and upgrading 

Ensuring availability and uptime 

Providing Tier 1-3 technical assistance (TAC) for our technology partners 

Reporting and visibility

In-Scope Devices

Routers 

Switches 

Firewalls 

Access Points and Wireless Controllers 

SSL VPN Appliances

Tickets

Any anomalies detected based on service level will issue a troubleshooting ticket to be triaged, analyzed and investigated to determine the root cause of the issue.

Any change, modification or removal of devices issues a change request ticket.

Types of Tickets Issued

Troubleshooting Ticket

Change Request Ticket

Managed Infrastructure & Firewall

Entry Level

Premium Level

Devices

Up to 75*

75+

Troubleshooting/Change Request Tickets

Up to 40*

40+

Managed Routers/Switches, Firewall, VPN

SD-WAN

* Depending on package selection.

Managed Infrastructure & Firewall

Devices

Up to 75*

Troubleshooting/Change Request Tickets

Up to 40*

Managed Routers/Switches, Firewall, VPN

Devices

75+

Troubleshooting/Change Request Tickets

40+

Managed Routers/Switches, Firewall, VPN

SD-WAN

* Depending on package selection.

Ready to take charge of your network & lock-down your security? So are we.

Call our email us to schedule a no-obligation consultation.

Specializing in Multiple Industries

energy industry icon

Energy

financial services

Financial

healthcare industry

Healthcare

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Retail

Service

Service Providers

VirtualArmour Solutions

Detection, investigation, and resolution of your security alerts
Prevention and visibility to protect you from a breach.
Support and monitoring of your firewall and overall security
Evaluation of your infrastructure for vulnerabilities and security gaps.
Team of cybersecurity experts that can bolster your existing security team or supplement light IT staff – to manage and monitor networks, devices, & assets.

Level of Need

Essential Services

Requirements for devices, investigations, and tickets are for a smaller IT environment that needs less.

Requirements for devices, investigations, and tickets are for a larger IT environment that needs continuous white glove service.
One time engagement. Single Service Implementation.

Partners

Become a Partner

VirtualArmour partners with companies focused on providing solutions for cybersecurity

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About VirtualArmour

Our Team

When people, process, and technology work together, great things happen.

Articles and Resources

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Technology Partners

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Careers

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Industry

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